Why does TWC Business Class clog on a linksys router?

We have Time Warner Cable business class and a 50.00 linksys router. (WRT54GS) But every once in a while, the router clogs an the internet shuts off. Why is this? TWC has a Piece o' crap tech service.


So maybe you can help.

Why does TWC Business Class clog on a linksys router?
It varies, if this is happening later in the evening it could be a return issue. Even if the cable gets really hot in the summer and the cable plant has excessive noise in it, that can cause your internet to drop off. It could also be that you're running out of bandwidth, this will happen if you have a slow speed package and trying to run several computers at the same time over the internet.





One thing you can do to rule out cable signal issues is to log into your cable modem/router and check the upstream and downstream power levels, if the up is over 60dbmv then you have a return issue which requires a service call. If your up is in the 40dbmv range that's perfect for most cable plants.





Also you can call the customer support center and ask them to tell you what your "return level" is for your internet connection. While you have them on the phone ask them about network performance, they can tell you if your node is over saturated.



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